CCTV.com  中文 | English | Español | Français
Olympics  中文 | Español | Français
首页 > 奥林匹克频道 >  Content

About Ticketing Policies

Updated:2008-06-03 18:10 | Source:

  What is "Best Available"?

  Can I cancel my order after it is submitted?

  What is the maximum number of tickets I may purchase?

  How are price levels determined?

  How do I locate my seats?

  When are my tickets available for pick-up?

  Do I need to notify BOCOG of any changes on my mailing address or my contact numbers, etc.?

  Can I submit an accommodation booking along with my ticket application?

  I live overseas. Can I book my Olympic tickets through this website?

  I'm a wheelchair user. Are Olympic venues built to be wheelchair-friendly?

  What is "Best Available"?

  If "Best Available" is selected when requesting tickets, our system will find tickets with the highest price category available in the ticket inventory. Actual price of the tickets found for you may vary.

  Can I cancel my order after it is submitted?

  Once your order is submitted, it cannot be edited or cancelled. Please review your order carefully before submitting it.

  What is the maximum number of tickets I may purchase?

  BOCOG has placed a limit on the maximum number of tickets a customer can request for all sessions. The ticket ordering limit can be found on the website when you request tickets for any session.

  How are price levels determined?

  Price levels and their corresponding seating areas are determined by miscellaneous factors such as the architectural design and geographic location of an event-hosting venue as well as the characteristics of the event itself. Different price levels are distinguished by the letter labels A, B, C, etc. The seating areas represented by each price level may vary from venue to venue and from session to session. Please take it into consideration when filling out your application form.

  How do I locate my seats?

  You may request tickets by price levels when you place your ticket order. System will find your seating position within the venue in a broader range. Your tickets will display the exact seating numbers once they are printed. Prior to that, BOCOG will not make a special notification to ticket purchasers on their seating locations, nor will the Customer Service department of BOCOG have this information available.

  When are my tickets available for pick-up?

  Tickets purchased during Phase 1 and 2 can be picked up at the Bank of China ticket outlet of your choice in June 2008. We will announce the ticket pickup procedures in due course. Olympic tickets successfully purchased during Phase 3 can be picked up at any Bank of China ticket outlet no later than June 11, 2008. Paralympic sports tickets successfully purchased can be picked up after August 24, 2008. Please refer to ticket sales policies for more details.

  Do I need to notify BOCOG of any changes on my mailing address or my contact numbers, etc.?

  Yes. To ensure that all notices will correctly reach you in a timely manner, please notify BOCOG of any such changes either by editing your online ticketing account profile or by contacting the Olympic Ticketing Call Center.

  Can I submit an accommodation booking along with my ticket application?

  Sorry, BOCOG does not provide ticket-plus-accommodation travel packages. You will have to arrange for your own transport and accommodation prior to attending any Olympic sessions.

  I live overseas. Can I book my Olympic tickets through this website?

  Sorry, you are not eligible to book Olympic tickets through this website. Please contact your regional Olympic committee for inquiries on further ticketing information.

  I'm a wheelchair user. Are Olympic venues built to be wheelchair-friendly?

  Yes. All the Olympic venues are wheelchair accessible. If you need seats for wheelchair, please make sure to add "Wheelchair seats" instead of "Regular Seats" to your order.

Editor : LiuAnqi

Opening ceremony of Beijing Olympics